Inbound call centre staff for our clients new business department. This is an exciting time to join a busy office in Cherrywood near the Luas line.
The basic will be circa 28k-30k with ote uncapped 42k ++
You will be responsible dealing with inbound calls and maintaining good customer relationships while upselling products.
You should be comfortable presenting products and services over the phone as well as dealing with objection handling and complaints. Your main objective is to help the company grow by bringing in new customers and developing our business.
Responsibilities of telesales representative:
- Contact existing and potential customers
- Answer questions about products.
- Understand customer requirements and close sales.
- Direct prospects to the external Sales Reps
- Update customer information
- Take and process orders .
- A minimum of 1 year proven experience as a call centre or Telesales rep
- Proven track record of successfully meeting sales targets.
- Excellent knowledge of relevant computer programs and CRM software and telephone systems.
- Fluent English
- Excellent Communication and Interpersonal skills