Client Support Specialist (Technical) – Sandyford, South Dublin

Contract, Full-time
Sandyford, South Dublin
Posted 3 weeks ago

 

We are recruiting for a highly motivated Client Support Specialist (Technical) to join a fast-paced, cross-functional team in Sandyford, South Dublin.

Primary responsibilities include helping external Independent Software Vendors (ISVs) prepare their apps for success in the AppExchange publishing process and answering to a variety of other technical and operational requests from ISV partners.

 

Requirements:

  • Experience in technical and operational support roles and high-tech organizations.
  • Solid analytical and organizational skills.
  • Ability to present complex information in a clear, concise manner.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Demonstrated passion for excellence with respect to treating and caring for clients; maintains a level head and can handle stressful situations, complaints and unpleasant clients in a professional manner.
  • A pleasant, patient and friendly attitude.
  • Ability to work in a fast-paced, team environment; willing to address complex problems with minimal direction.
  • Ability to multi-task, prioritize and be detail-oriented.

 

Preferred:

  • BS/BA degree
  • Experience using Salesforce
  • Experience in app development (Not essential)

 

If this sounds like the role for you, send your CV to Cillian today at cillian@stormrecruitment.ie!

Job Features

Job CategoryCall Centre & Customer Service, IT, Operations

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