Account/Client Relationship Manager with CISCO

Full-time, Perm
Sandyford, South Dublin
Posted 2 months ago

 

Our Client is looking for an excellent Account /Customer Success Manager to oversee SLA clients and develop strong relationships while increasing margins. Only candidates with CISCO experience will be considered.

55k basic + OTE 90k + VHI, 9am to 5.30pm. 37.5 hour week. 1 hour lunch. Finish on a Friday at 4.45. Life Assurance

Responsibilities:

·         Customer relationship management

·         Account forecasting

·         Inventory management

·         Vendor management

·         Managing CISCO relationship with specific clients

·         Proactive engagement with a strict SLA turnaround

·         Meeting with the client at their UK site every two weeks

·         Focusing on growing and developing existing clients together with generating new business.

·         You will sit as the key interface between the customer and all relevant divisions.

Competencies:

·         Previous experience in dealing with large international clients

·         CISCO experience

·         Business Aptitude – To understand the business impact to both the customer

·         Communication & Interpersonal Skills

·         Motivation – ability to achieve predetermined goals, demonstrate persistence

·         Customer Service – to provide a consistent quality proactive service to customers

·         Account management and relationship building skills

 

Job Features

Job CategoryAccount Manager, Call Centre & Customer Service, Client Services, Operations Manager/Director, Sales & Marketing

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