We have an incredibly exciting opportunity within a rapidly growing next-generation telecoms company who are looking for a Technical Product Specialist to join their team, spearheading the development of technical onboarding programmes, testing and provisioning of new hardware/software, and assisting with future growth of the technical department.
This role will work closely with the CTO on projects across Ireland, Europe and North America and has tremendous scope for contributing to the direction and growth of the company in the near term.
- Develop and implement technical onboarding programmes for new products and bespoke client requirements.
- Provision devices, ensuring that they are prepared for deployment.
- Provide technical onboarding and support to end-users via webinars, technical documentation and occasional site visits.
- Run diagnostics on software and hardware faults, troubleshooting issues and highlighting preventative measures for future uses.
- Install and config software on Android, iPhone and PC devices.
- Work with CTO to test and evaluate innovative technology. expanding the range of devices and services offered to customers.
- Provide exceptional support to clients for queries, technical issues or faults.
- Highly technical mindset with the ability to communicate complex solutions in a concise and easy-to-understand manner.
- Experience in telecommunications, customer success, technical onboarding, provisioning, or similar.
- Working knowledge of Android and iOS operating systems and configuration.
- Hands-on experience with peripheral equipment (e.g. computer networks, data modems, etc.).
- Ability to prioritize workload in a fast-paced environment.
You will benefit from a competitive salary depending on experience (€40-45k), as well as a well-defined and accelerated career progression path.
If you are a driven professional looking for an opportunity to join a well-funded tech organisation with huge near-term growth projections, get in touch today!
To apply for this job email your details to firstname.lastname@example.org