• Full Time
  • Bray

Storm Recruitment are delighted to be recruiting for a Scheduling Coordinator to join our clients ever growing team based in Bray. This is a fantastic opportunity for an organised individual with excellent administrative duties. You will be joining a wonderful team that actively encourage growth within the company. The ideal candidate for this role will be technically minded and must be willing to learn new skills.

Duties will include:

  • Scheduling engineers to complete routine services – IRL,UK & Europe. Following up and ensuring all documentation are fully complete and visits completed correctly.
  • Following up and liaising with service engineers ensuring reports are in on time.
  • Handling customer queries and ensuring they are responded to a timely manner.
  • Following the departments SOP’s.
  • Maintenance of Service contract data base and issuing of annual renewals of all service contracts and follow up for purchase orders. Monitoring of existing contracts and expiration dates.
  • Supporting with team inductions and training tasks.
  • Continuous update of maintenance routines/ service contracts.
  • Liaise with Team Lead to ensure that all maintenance is recorded in CRM, service visits are completed and reports are up to date and signed off correctly.
  • Obtaining Purchase Orders from customers.
  • Check quotations vs technical reports for any items in body of report not invoiced.
  • Liaising with the purchasing department and suppliers for quoting works.

What You Need To Succeed:

  • Experience in customer relations
  • Good confident communicator
  • Strong attention to detail
  • To be able to work on own initiative and as part of a team
  • Excel, Word, Outlook, Teams and CRM / SAGE skills preferable

Attractive remuneration package comprising of salary, commission, pension, healthcare based on applicants experience.

If you feel like this is the role for you and you would like to know more please apply today with an up to date CV to Colette.

To apply for this job email your details to colette@stormrecruitment.ie