Our client based in North Wicklow is looking for an experienced customer service and logistics administrator to work in their fast-paced environment.

The successful candidate will be competent in prioritizing their workload and have excellent team working skills. They will be self-motivated, trustworthy and work well in a dynamic environment.

Experience Required

  • Expertise in warehouse management procedures and best practices particularly in a distribution facility and GDP (Good Distribution Practice)
  • Familiarity with Harmonisation/TARIC/Commodity Codes
  • An understanding of all Inco Terms, e.g., Ex Works (EXW), Delivered Duty Paid (DDP), etc.
  • An understanding of VAT and duty rules for international shipments
  • Knowledge of post Brexit supply chain requirements

Key Tasks

  • Booking collections with courier/haulage companies (domestic & international)
  • Ownership of updating courier pricing and online portals management
  • Input consignment (tracking) number on Sage 50 Accounts
  • Looking up consignment (tracking) status for Customers and supplying PODs as requested
  • Complaints Handling
  • Product Returns (both from Customer and to Supplier)
  • Creation of Commercial Invoices
  • Ownership of all compliance related standards in the warehouse
  • Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transactions
  • Ensure compliance with customs duties, controls, tariff, international conventions and agreements
  • Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes
  • Work cross functionally with Customer Service, Warehouse & Sales teams to deliver on projects in a timely manner
  • Arranging purchase order collections from Suppliers and updating of deliveries schedule
  • Inputting and crosschecking pricing and customer details on Sage Accounting system
  • Customer Quotations and monthly follow-up with sales team
  • Setting up Sale / Returns orders for sales team
  • Customer service calls and correspondence (email, letters, courier etc.)

Essential requirements

  • 2+ years’ experience in a similar logistics / customer service role
  • Proficient in MS Office (Word, Excel, Pivot tables Outlook)
  • Experienced with SAGE 50 system
  • Outstanding Communication and Interpersonal abilities
  • Excellent Organisational skills. This can be a pressurised work environment, so being able to prioritise your workload is a must.

This is a permanent, full-time position.  (37.5 per week.)

If this sounds like the role for you and you have the desired skills and experience please send your CV to Colette today.

To apply for this job email your details to colette@stormrecruitment.ie