We are seeking an organized Import/Export Logistic Assistant to join our clients growing team. Your main responsibility will be to coordinate import and export logistics operations, ensuring the smooth transportation of goods. Additionally, you will play a crucial role in providing exceptional customer service by addressing inquiries and resolving issues related to import/export logistics.
Responsibilities:

• Coordinate import and export logistics, including shipments, customs documentation, and compliance.
• Collaborate with suppliers, freight forwarders, and customs brokers to move goods efficiently.
• Prepare and review shipping and export documents.
• Track shipments, resolve issues, and provide regular updates to customers.
• Maintain accurate records of import/export activities.
• Collaborate with internal departments for seamless operations.
• Monitor transportation costs and suggest improvements.
• Stay updated on import/export regulations and trade agreements.
• Assist with audits and inspections.
• Address customer inquiries and complaints related to import/export logistics, providing timely and satisfactory resolutions.

Requirements:

• Bachelor’s degree in logistics or related field (or equivalent work experience).
• Experience in import/export logistics operations.
• Knowledge of international trade regulations and customs procedures.
• Experience with FCL / LCL / Air Freight & Project Cargoes
• Familiarity with freight forwarding and shipping terminology.
• Attention to detail and ability to work under tight deadlines.
• Proficiency in logistics software, MS Office, and ERP systems.
• Strong communication and interpersonal skills.
• Problem-solving and analytical abilities.
• Knowledge of inventory management and warehouse operations is a plus.
• Adaptability to changing priorities and fast-paced environments.

This is an office-based position with no option for hybrid working at the moment, this will be Monday-Friday 9:00am-5:30pm. A competitive salary is on offer along with a company pension after probation. If you are passionate about import/export logistics operations and possess the motivation to excel, along with a strong commitment to providing exceptional customer service, please submit your CV highlighting your relevant experience and skills to Claire today.