Job Summary

My client based in Ballymount, South Dublin are seeking a customer service agent to join their dynamic Customer Care team. The ideal candidate will have 1 years experience working in a similar role.

The successful candidate must demonstrate and/or have experience in the following:

  • A minimum of 12 months experience in a customer service role
  • Experience for a utility company would be an advantage / experience within the electricity market preferable
  • Manage all inbound calls and resolve all customer queries in a timely and efficient manner
  • Have a confident and friendly telephone manner
  • Be proficient in the use of Microsoft Office and other computer packages
  • Have a strong attention to detail, problem solving ability and takes pride in their work
  • Excellent written and oral communication
  • Requirement to complete ad-hoc tasks and projects to support the business

Extensive training will be provided to each successful candidate.

Salary: €28,000 P/A

Hours : Monday – Friday 8:30am – 5:30pm

To apply for this job email your details to orla@stormrecruitment.ie