Our client based in West Wicklow is seeking a Commercial Account Manager to join their fast-growing team. The role would suit a dynamic individual that has 2+ years of experience in Account Management. This is to provide support to the Managing director onside with both the external customer Management and internal operations. This is a full-time permanent role in the office in West Wicklow. If you’re interested in the role and feel that you fit the below job description, please get in touch with Orla today!

Account Management

  • Ability to generate and action new sales leads
  • Meeting and where possible exceeding sales targets both personal and team
  • Assist in the negotiation of contracts with both new/prospective and existing clients, ensuring that the company is fully protected in the same
  • Client Management – ensure all client contact is professional and timely
  1. Visit clients and potential clients to evaluate needs or promote products and services
  2. Responding to emails / phone calls / requests in a timely fashion
  3. Deal with challenging queries escalated from the wider team and where required engage a senior member of the company to assist
  4. Answering client questions about credit terms, products, prices, and availability
  • Keeping current with industry developments and consumer trends, and tailoring them to individual clients where appropriate and sharing with the wider team
  • Identify the potential for out of scope projects for existing and new clients
  • Liaise with clients regarding requirements, building strong professional relationships
  • Demonstrate best in class negotiation skills in all aspects of campaign delivery, and develop negotiation skills among the wider team
  • Maintaining client records, populate ‘Sharpspring’ with business opportunities in a timely and accurate fashion

Product Management

  • Maintain an in-depth product knowledge, market data, product positioning, customer profile, process management, product cycle
  • Support the development of strategy to retain key premier position as the preeminent quality herb grower supplier
  • Working to achieve overall site ROI and through the team maintaining product margin, budget targets, service levels, quality control, NPD, supply chain, innovation, training, staff development, procurement
  • Working with the Operations Manager to ensure the business looks to streamline and drive efficiencies where possible
  • Developing and implementing growth strategies to become bigger and better, streamline what we have, reduce costs, increase profitability
  • Present information within reports both internally and if required externally to customers
  • Understand and report on productivity levels within the team, have KPIs
  • Assist in determining the pricing schedules for quotes, promotions, and negotiations

 

Personal Development

  • Be approachable, enthusiastic, inquisitive and show initiative with your team members
  • Attendance at internal and external training sessions to facilitate ongoing self-improvement
  • Flexibility is essential to delivery of client requirements and supporting the wider team members
    • Working beyond your ‘normal’ working hours is often a requirement
    • Work can have a seasonal element, e.g. Christmas will mean additional and ad hoc working days including weekends from Dec 8th to Jan 10 inclusive

We operate a 7 day rota so weekend work will be a requirement

 

Desired Qualifications

  • Bachelor degree or higher in business, food business or related subject is essential
  • Strong team player with a willingness to go the extra mile for clients and your team
  • Demonstrates excellent commercial acumen
  • Attention to detail and rigour
  • Knowledge and understanding of the food industry
  • Excellent presentation skills and IT skills
  • Proven record of building strong professional and personal relationships, showing high levels of empathy and conversational ability

To hear more about this exciting opportunity and to discuss it in further detail get in touch with Orla today!

To apply for this job email your details to orla@stormrecruitment.ie