My client based in South Dublin is seeking a Cafe Manager to operate their new Café and ice cream bar. This is a new and exciting venture for our client and we are looking for an experienced manager who will help them make their vision a reality. You will have all the support & training required and will be working with their existing teams across operations, HR, Marketing, Finance, and service.
- The ability and desire to deliver an exceptional customer experience in line with their core values.
- A passion for Coffee, Ice cream, people, and elevating customer experience.
- Strong leadership skills with an ability to motivate and inspire a team.
- Effective communicator with excellent interpersonal and commercial skills.
- Manage the daily operations of the Café & Ice Cream Bar, delivering a best-in-class customer experience for all customers.
- Be responsible for ordering cafe beverages and supplies, stock takes, menu planning, and overall daily financial reporting.
- Continued supervision of the Café and ice cream bar offerings to ensure a high level is maintained.
- Maintaining inventory and equipment by cleaning, troubleshooting, and liaising with the service department when needed.
- Assist the Marketing Manager with social media for the store.
- Recruiting, training, motivating, and supervising café staff.
- Preparing weekly work schedules for staff, approving & submitting time sheets to HR, and finding suitable replacements in cases of staff absence.
- Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
- Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
- Report around key KPIs on a weekly basis – Customer numbers, Sales figures & stock management to the financial team.
- Opening & Closing
- Skills in both management and administration in order to lead a team, allocate resources, and make intelligent decisions about the best strategies for running the Café.
- Managerial experience working in the food or hospitality industry.
- High level of specialty coffee experience
- Customer service skills and knowledge
- Minimum 3 Years Experience in a similar Role.
If you’re interested in hearing more about this exciting Cafe Manager opportunity please get in touch with Orla today or connect with her on Linkedin!
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