My client based in Dundrum Shopping Centre is seeing a Cafe Manager to operate their new Café & Ice cream bar. This is an amazing opportunity for an experienced Café Manager to join my client’s team on their new and exciting venture!
- The ability & desire to deliver an exceptional customer experience in line with our core values.
- A passion for Coffee, Ice cream, people, and elevating the customer experience.
- Strong leadership skills with an ability to motivate and inspire a team.
- Effective communicator with excellent interpersonal and commercial skills.
- Manage the daily operations of our Café & Ice cream Bar, delivering a best-in-class customer experience for all customers.
- Be responsible for ordering cafe beverages and supplies, stock taking, menu planning, and overall daily financial reporting.
- Continued supervision of the Café & Ice cream bar offerings to ensure a high level is maintained.
- Maintaining inventory and equipment by cleaning and troubleshooting and liaising with the service department when needed.
- Assist the Marketing Manager with social media for the store.
- Recruiting, training, motivating, and supervising café staff.
- Preparing weekly work schedules for staff, approving & submitting time sheets to HR, and finding suitable replacements in cases of staff absence.
- Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
- Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
- Report around key KPIs on a weekly basis – Customer numbers, Sales figures & stock management to the financial team.
- Opening & Closing
- Skills in both management and administration in order to lead a team, allocate resources and make intelligent decisions about the best strategies for running the Café .
- Managerial experience working in the food or hospitality industry.
- High level of specialty coffee experience
- Customer service skills and knowledge
- Minimum 3 Years Experience in a similar Role.
If you’re interested in this Cafe Manager role please send your most updated CV to Orla today or connect with Orla on Linkedin!
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