My client based in Dundrum Shopping Centre is seeing a Cafe Manager to operate their new Café & Ice cream bar. This is an amazing opportunity for an experienced Café Manager to join my client’s team on their new and exciting venture!

Key attributes:

• The ability & desire to deliver an exceptional customer experience in line with our core values.
• A passion for Coffee, Ice cream, people, and elevating the customer experience.
• Strong leadership skills with an ability to motivate and inspire a team.
• Effective communicator with excellent interpersonal and commercial skills.

Key Responsibilities/Duties:

• Manage the daily operations of our Café & Ice cream Bar, delivering a best-in-class customer experience for all customers.
• Be responsible for ordering cafe beverages and supplies, stock taking, menu planning, and overall daily financial reporting.
• Continued supervision of the Café & Ice cream bar offerings to ensure a high level is maintained.
• Maintaining inventory and equipment by cleaning and troubleshooting and liaising with the service department when needed.
• Assist the Marketing Manager with social media for the store.
• Recruiting, training, motivating, and supervising café staff.
• Preparing weekly work schedules for staff, approving & submitting time sheets to HR, and finding suitable replacements in cases of staff absence.
• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
• Report around key KPIs on a weekly basis – Customer numbers, Sales figures & stock management to the financial team.
• Opening & Closing

Skills desired:

• Skills in both management and administration in order to lead a team, allocate resources and make intelligent decisions about the best strategies for running the Café .
• Managerial experience working in the food or hospitality industry.
• High level of specialty coffee experience
• Customer service skills and knowledge
• Minimum 3 Years Experience in a similar Role.

If you’re interested in this Cafe Manager role please send your most updated CV to Orla today or connect with Orla on Linkedin!