My client based in South Dublin is seeking a Cafe Manager to operate their new Café and ice cream bar. This is a new and exciting venture for our client and we are looking for an experienced manager who will help them make their vision a reality. You will have all the support & training required and will be working with their existing teams across operations, HR, Marketing,  Finance, and service.

Key attributes:

  • The ability and desire to deliver an exceptional customer experience in line with their core values.
  • A passion for Coffee, Ice cream,  people, and elevating customer experience.
  • Strong leadership skills with an ability to motivate and inspire a team.
  • Effective communicator with excellent interpersonal and commercial skills.

Key Responsibilities/Duties:

  • Manage the daily operations of the Café  & Ice Cream Bar, delivering a best-in-class customer experience for all customers.
  • Be responsible for ordering cafe beverages and supplies, stock takes, menu planning, and overall daily financial reporting.
  • Continued supervision of the Café and ice cream bar offerings to ensure a high level is maintained.
  • Maintaining inventory and equipment by cleaning, troubleshooting, and liaising with the service department when needed.
  • Assist the Marketing Manager with social media for the store.
  • Recruiting, training, motivating, and supervising café staff.
  • Preparing weekly work schedules for staff, approving  & submitting time sheets to HR, and finding suitable replacements in cases of staff absence.
  • Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
  • Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
  • Report around key KPIs on a weekly basis  – Customer numbers, Sales figures & stock management to the financial team.
  • Opening & Closing

Skills desired:

  • Skills in both management and administration in order to lead a team, allocate resources, and make intelligent decisions about the best strategies for running the Café.
  • Managerial experience working in the food or hospitality industry.
  • High level of specialty coffee experience
  • Customer service skills and knowledge
  • Minimum 3 Years Experience in a similar Role.

If you’re interested in hearing more about this exciting Cafe Manager opportunity please get in touch with Orla today or connect with her on Linkedin!

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