My client based who is a leading Builders Merchant is seeking an Assistant Manager to join their fast-growing team based in South Dublin. Excellent customer service is at the heart of the business and is a key requirement of the Assistant Manager role. This is an amazing opportunity to join a fast-growing company and develop your career. The ideal candidate will come with strong experience in achieving sales targets and be personable and enthusiastic.

Roles and Responsibilities

  • Customer management: serving customers in the store and processing phone, email, and web orders (cash or credit account) in an efficient manner
  • Process incoming quotation requests and inquiries
  • Building strong working relationships with customers to understand their requirements
  • Identifying sales opportunities and offering advice and solutions to customers to achieve maximum sales
  • Maintaining a well-merchandised store/shop area and liaising with suppliers as required
  • Assisting with cycle counting and stock taking
  • Liaising with the Warehouse and Yard staff to help fulfil incoming orders
  • Dealing with other requests to support the busy operation as and when required
  • Following company policies and procedures from an operational and health and safety perspective


Skills and Experience


  • Leaving Certificate (or equivalent) or higher educational qualification preferred
  • Trade sales experience selling building materials or related industry preferred (3 years plus)
  • Strong industry and product knowledge (DIY and building materials products) preferred


  • Strong verbal and written communication skills
  • Excellent customer service skills
  • IT literacy to include:
  • Microsoft Office suite (MS Outlook, Word, Excel)
  • POS/ERP system experience

Interpersonal Skills

  • Positive, can-do attitude
  • Ability to work well as part of a team
  • Flexible, self-starting, and ambitious to achieve strong sales results

Compensation & Benefits

  • Compensation and Benefits
  • An attractive salary will be on offer to the successful candidate
  • Overtime opportunities
  • On-site parking
  • Training and development will be provided, as required

If you’re interested in hearing more about this exciting opportunity, please send your CV to Orla today!

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