Sales Support Administrator – North Dublin

Sales Support Administrator – North Dublin

  • Post Date:September 27, 2017
  • Apply Before: December 1, 2017
  • Views219
?> 2 Applications
Job Description

Our clients in the Finance Industry require a Sales Support Administrator to support Underwriters and Business Development Managers and to monitor the payout process. Based in North Dublin you will report to the Head of Lending. This is a full time permanent position.

Responsibilities:

• Support the company objectives of providing Finance with agreed risk parameters.

• Build rapport and trust through maintaining effective relationships with various intermediaries and customers, as well as senior underwriters, BDMs and client network

• Monitor the payout process to ensure the company can meet the agreed service levels in terms of same day payout to suppliers.

• Ensure commissions are correct and monthly commission payments are paid.

• Support the Senior Underwriter through the production of an agreed suite of reports and KPI indicators.

• Ensure emails and applications are looked at and prepared within deadline.

• Liaise with customers when more information is required, and follow up.

• Ensure all documentation is completed and signed/witnessed correctly, including Direct Debit forms and invoices.

• Ensure all proofs and criteria are attached to each application in line with approval.

• Act in compliance with regulatory and business codes in addition to achieving satisfactory audit ratings.

• Weekly and monthly reporting to be carried out including Commission Reports.

Requirements:

• Completed APA 

• Knowledge of data protection, anti-money laundering, consumer credit act and related legislation.

• Strong communication skills• Excellent listening and negotiating skills

• Broad knowledge of Finance products

• Attention to detail

• Strong numerical ability

• Ability to work as a member of the team

• Committed to customer care and satisfaction

• Ability to work to tight deadlines in a pressurised environment